Here at WICKEDSTONÉ we are more than glad to offer you a limited warranty for 180 days from purchase date. WICKEDSTONÉ’s limited warranty covers restring of the bracelet. No pieces should be missing when the product is sent back for restringing. If the product gets sent back with missing pieces, the restring of the bracelet will only be based on the pieces we received, and no additional pieces will be included. We highly recommend that if you receive a product and it shows sign of damaged, please send an inquiry to customer support within 48 hours of purchase at firstname.lastname@example.org. Return shipping expenses are not part of the guarantee, that is customer’s responsibility.